BookestoDetailing, grooming, boarding and rentals
Somebody hands you the keys to a car worth more than your unit.
No card needed. We set up each new venue with you, and pricing is agreed before anything is charged.
The problem
The thing in your care is not yours, and the paperwork proves it or does not
A customer collects at 6 PM and points at a scuff on the rear bumper. You are fairly sure it was there at drop-off. Fairly sure is not an answer. If you have four photos on your phone with no time anyone trusts, and the agreement was a verbal one, the argument ends with you paying for it or losing the customer, and sometimes both.
The boarding version is worse, because it has a vaccination certificate in it that expired in March and nobody checked. The rental version has an expensive camera kit going out to somebody you barely know.
Underneath all three is the same shape: you take care of something valuable, you promise a time, the job changes while you have it, and you need a record that survives disagreement.
Capability
In buildWork stages and change orders are written and have no screen yet
The stages of a job are written: checked in, in progress, ready and collected. So is a change order, which updates the price and the time and checks every booking behind it on that bay for a clash.
Neither has a screen yet, so today a job is an ordinary booking on your calendar.
In the bay
You take care of something valuable, and you promise a time
Capability
In buildCondition photos, when they have a screen
Condition photos are written and have no upload screen yet. When they have one, each photo will be stored with our server’s time rather than the phone’s, along with a fingerprint of the original file. That will let you show later that the photo is the one that was uploaded, unedited.
Waivers can be set up and signed. Counter-signature, long-term retention and tying the exact wording to the signature are not built yet, so today it is a record you can show rather than proof you can rely on in an argument.
Coming
WaitingA damage hold, when card holds go live
Card holds are not switched on yet. When they arrive, a hold can be renewed before it runs out, and taken against an incident you have recorded.
One limit to know now: a charge to a saved card can be disputed. If that happens, you will need the agreement, the photos, the policy they saw and the messages they received. Bookesto is designed to keep them together, and that has not yet been tested against a real dispute.
Capability
In buildStays, not appointments
Boarding and equipment rental are not same-day bookings with a long duration. They need a check-in, a check-out, a gap between occupants, and a price per night. This is written and has no screen yet, so a stay cannot be set up or booked today.
A cheaper rate for the seventh night is not built either. Nor is automatic billing for a late collection.
What is missing
Two gaps you would hit in your first week
The vehicle or pet record. A car, a dog, a camera body. There is no screen for it yet, so a detailer cannot store the plate and a groomer cannot store the breed, the blade length or the note that says he bites when you do his feet.
Documents with an expiry. A boarding business needs a vaccination certificate that blocks confirmation once it expires. That is not built. Today that check is yours to make.
And one thing we are choosing not to build. Mobile detailing and mobile grooming, meaning a van that drives to the customer, needs route planning, and that is out by decision. We are not going to sell you a mobile operation on a system that cannot sequence a day of drives. If your business is van-based, we are the wrong choice right now and we would rather say so than take the money.
Moving over
In buildWhat comes across
Your client list and contact details import from a CSV. Your service list is set up with you, because this trade usually runs ten to thirty services rather than eighty.
What does not come across is the history of each car or pet: the plate, the coating you applied in March and its warranty, the dog’s last blade length. No other system exports it in a usable shape, so that history starts from the day you switch.
Questions this trade asks
Four straight answers
Do you handle the VAT invoice with my TRN on it?
The receipt shows its own number, VAT lines and your TRN. It has not been reviewed by a tax authority or an accountant, so ask yours to check a real one before you rely on it.
Can two technicians share one bay and split the commission?
Each technician can have a commission rate, and the commission report shows what each one is owed for any dates, with a spreadsheet. Splitting one job between technicians is not built: a job with two people on it is listed as belonging to no one.
Will the customer get a WhatsApp when the car is ready?
No. WhatsApp messages are not switched on yet.
Anyone offering you WhatsApp through an unofficial gateway is offering you a number that gets banned. We will only ever use the official route.
You can check what we say
Every capability on this site carries a status that links to the row on our public roadmap saying the same thing. Anything still coming says what it is waiting on. Any figure we publish needs a source and a date.
If you want the plain list, the roadmap is the ledger.
The other five trades
Salons and barbershops
Your team, your chairs and your walk-ins on one calendar. Customers choose their stylist, colour notes stay with the client, and tips are recorded at the desk
Courts and clubs
Peak and off-peak prices, your courts on one calendar, and a booking page of your own
Clinics and treatment rooms
Bookings, intake forms and consent for aesthetic and wellness businesses. We are your diary, not your patient record. We cannot take a DHA or DOH licensed facility yet, and the page explains why
Classes, tours and experiences
Plan dated classes and departures with a seat count. Customers cannot book them online yet, and that page says so. Your tour-listing sites stay where they are
Restaurants
Reservations, walk-ins and a floor map. Covers, turn times and pacing are still coming, and that page says so at the top
If you have ever argued about a scuff
The workshop tools are the newest part of Bookesto. Tell us how your bay runs, and we will tell you plainly what is ready for you.
No card needed. We set up each new venue with you, and pricing is agreed before anything is charged.